The key for those who wish to succeed
in their digital transformation
Mandarine Academy supports companies with their digital transformation by simplifying the handling and use of new technologies for all staff.
Thanks to a unique approach combining a digital platform with personalised and frequent support in one-to-one meetings, Mandarine Academy offers you a new, more efficient way of training in terms of development, capacity, time and budget.
Next generation training
The tools available allow you to solve or support needs on an individual basis, by providing a solution tailored to learning preferences and to your individualised requirements.
A combination of the latest generation technologies are used, such as video conferencing, web conferencing, e-learning and machine learning. The desire for us stay at the cutting edge of teaching methods means that innovation is our top priority.
Whether you wish to prepare management on the most suitable devices or to train staff, to follow up or measure their level of engagement and satisfaction, the Mandarine Academy teams will be there for you throughout the entire project.
By eliminating the costs of travel, accommodation and room rentals, and minimising the lack of available time to end users, the training method is streamlined to the maximum extent, helping ensure the quickest return on investment.
A range of solutions, for every need
From free access MOOC to personalised corporate offering, Mandarine Academy offers each company the best tailored service for training their staff. Advice, engineering, planning and training sessions are available on request to ensure that your project is a success.
Learning portal designed to help you easily discover and learn about your solutions
Information contained in the form of use case scenarios
Information contained on the personal productivity benefits you will obtain from your solutions
Training on the uses of your solutions
Simplify the adoption
of different solutions
and scalable support
Privatized training and content developed from years of experience
for your staff members
the adoption process
and project management
for your staff members
All Mandarine Academy news
The Mandarine Academy team
Before co-founding and managing Mandarine Academy, Laurent Maurer had worked successively at Oleane, then at France Telecom as B2B Sales support manager, and finally at Orange Business Services as Pre-Sales support director.
We offer the ability to adapt and personalise our services to help transform end user adoption utilisation to satisfy the demands placed on us by our clients and partners.
Our sales team promotes Mandarine Academy's services and expertise. As well as, of course, being focused on our end user value propositions, our mission is also to listen and understand the needs of end clients and partners.
The operations team, made up of different departments, implements and provides support for your digital transformation projects and training either for your teams or those of your clients. Our experience centres on your requirements and your staff satisfaction.
With regard to your learner's, the teaching team is dedicated to transferring knowledge on all manner of subjects, from email messaging to telephony devices. Each coach takes into account learner needs for developing their knowledge though the use of web conference tools and pre defined teaching methods.
The project management team manages the entire process of creating the multimedia training configurations, from the quote request to the completed project. The team is on hand to listen, instruct and analyse in order to offer solutions perfectly tailored to the project and in line with each client’s requirements.
The Office 365 team supports clients with their email migration projects. They are in direct contact with the client and end users, to support and train them to use their new services until the end of the project.
My current role involves working with our international partners and end customers to deliver the full value of our flexible end customer adoption solutions. Ultimately, my role is to help support the continued international expansion of our end user software training solutions.
The International Pre Salesteam offers support to partners and clients in choosing the best solution for getting to grip with new end user technologies by end users. They play a key role in Mandarine Academy’s international development strategy.
I am responsible for strategic relations with Microsoft US and Canada, but also with partners, operators and integrators who desire a change management strategy for both Office 365 and their own software and cloud solutions.