Working with the teams at Cisco we designed a next generation content rich training platform to help end users quickly become familiar with Cisco’s brand new suite of collaboration tools.
Wide access training support designed for first time users
The Massive Open Online Courses or Mooc for short, built into the training platform, provide end users with a live access demonstration on using the Cisco solutions along with “How to” training scenarios on use of the different tools.
As cisco offers a wide range of collaborative tools in the form of; Cisco WebEx, Cisco Spark, Cisco Jabber, Cisco Telepresence… it was therefore important for the platform to provide end user knowledge about the specific advantages of using each of these solutions.
How we did it!
We worked closely with the Cisco marketing teams to create the content; transferring knowledge and expertise, defining course outlines, creating “How to videos” and the creation of tutorials and lessons for training moderated via live interactive web conference.
The platform also comes out of the box with automated branding features that allow Cisco partners to quickly personalise and present the solution to their clients.
What was the result?
The Cisco Mooc was officially launched on the 2nd February at Cisco Headquarters with free access for everyone. Please go and have a look for yourself!
If you are interested in further information on our Cisco end user adoption solutions… Contact us today!
Do you want to benefit from this kind of support?