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In recent articles, we have introduced you to two of our employees who have passed the Prosci certification. In this article, we wanted to introduce you to Ruan, who has also recently passed the certification. We interviewed him to get his point of

Collaboration Mandarine x Konverso: a BOT to support the uses A few months ago, we announced our collaboration with Konverso on artificial intelligence in order to continue to support users in the adoption of uses. Like Konverso, we work with

A few months ago, one of our change consultants told us about the Prosci training, and change management, which is at the heart of Mandarine Academy’s business (if you haven’t seen the article, it’s here). Today, it’s Nicolas’s turn. He

In this article, we wanted  to share with you our experience on the use of video in training and to introduce you to some simple tools, as well as innovations and tips around video. Why continue to produce videos in

As part of Tech Data’s growing ecosystem of complementary solutions and services for Microsoft cloud offerings, Mandarine enables partners to increase customer productivity, return-on-investment and satisfaction, as well as reducing support calls and costs. It also aligns with the Microsoft

In the two previous blog articles dedicated to the key factors of your Office 365 adoption, we discussed the players to include and communication. In this third and final part, we will discuss user training. Training is essential to ensure