29 November 2017

Ensuring that your team has the knowledge and skills to embrace new services

IT teams and end-users tend to view new technology from very different perspectives. The IT team will be concerned with the mechanics of a rollout, with […]
2 November 2017

Nine hacks for a successful technology rollout

1. CHOOSE THE RIGHT PEOPLE FOR THE CHANGE MANAGEMENT BOARD Identify and recruit the right change agents to support the change process. Include an executive sponsor, […]